Welcome to Ishqmet! We are committed to protecting your privacy and being transparent about how we handle your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you access or use our mobile application and related services (collectively, the “Services”).
By using Ishqmet, you acknowledge and agree to the practices described in this Privacy Policy. This document is an integral part of our Terms of Service, and your continued use of the Services constitutes your agreement to both.
We may update this Privacy Policy from time to time to reflect changes in legal requirements, improvements to our platform, or modifications to our data practices. When we do, we will post the revised version on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this page periodically so you remain informed about how we are protecting your information.
We collect personal data to operate and enhance our services. Below is an overview of the types of data we may collect:
We receive and store any information you provide in relation to Ishqmet Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Ishqmet Services:
(a) Contact Details. If you reach out to us or register interest, we may collect your name, email, phone number, and your message or inquiry content;
(b) Account and Profile Information. Information provided during account registration or when you interact with features requiring login；
(c) Transaction and Payment Data. When you make purchases, we collect payment method details, billing info, and related financial data;
(d) Communications and Interactions. When you communicate or interact with us or other Product users, we may collect, receive, and maintain records of your communications and interactions, submissions, and our responses (if applicable)；
(e) User Preferences. Including how you configure services or interact with content.
We automatically collect and store certain types of information about your use of Ishqmet Services, including information about your interaction with content and services available through Ishqmet Services:
(a) Device Information. This includes IP address, UDID, location data, browser type, and device OS;
(b) Activities and Usage. We also may collect activity information related to your use of the Services, such as information about the links clicked, searches, features used, items viewed, time spent within the Services, your interactions with us and others within the Services, and other similar activity and usage information;
(c) Service Performance. Logs related to app crashes, connectivity, and error.
We may also receive personal data about you from third-party sources. These may include our service providers, business partners, and publicly available sources. The information we receive can include, but is not limited to, your name, contact details (such as email address or phone number), demographic data, and information related to your use of other services that integrate with Ishqmet.
Generally, we may collect, use, disclose and otherwise process the categories of personal information we collect for the following purposes:
Service Operation. Managing your account, processing payments, and providing support.
Analytics and Improvement. Understanding how users engage with features and improving performance.
Customer Support. Responding to support requests and inquiries.
Marketing and Advertising. To send promotions or personalized ads.
Insight Development and Data Enhancement. We may combine personal information collected through the Services with other information that we or third parties collect about you in other contexts. In most cases, the information that we may combine with the personal information collected through the Services for market research, such as demographic information, does not directly identify consumers.
Security and Protection of Rights. We use your information for enhancing the safety and security of our Services.
Auditing, Reporting, and Other Internal Operations. To conduct financial, tax and accounting audits, audits, and assessments of our operations, including our privacy, security, and financial controls, as well as for risk and compliance purposes. We may also use personal information to maintain appropriate business records and enforce our policies and procedures.
General Business and Operational Support. To assess and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions such as financings, and to administer our business, accounting, auditing, compliance, recordkeeping, and legal functions.
By using our services, you agree that your personal information will be collected and processed. We keep your data confidential, sharing it only under these scenarios:
Public Content Sharing. Information provided when you register the App and/or the content your created when using the App (including without limitation, photos, text, messages, posts, html, URLs, pictures, video and other content), may be recorded, stored, published and made available to the rest of Ishqmet users. Individuals reading this information may use it or disclose it to other individuals or entities without our control and without your knowledge. We therefore urge you to think carefully about including any specific information you may deem private in the information you provided or content that you create in the App.
Service Providers and Affiliates. Our affiliates and contracted partners may access data to support operations.
Ad Partners. We may share anonymous or contextual info to show relevant ads.
Legal Obligations. Information may be disclosed in response to legal processes or as required by law.
Business Transfers. If our service or assets change hands, your data may be transferred to the new owner.
Data Processing and Transfers. Ishqmet operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our users. Ishqmet takes steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Because laws applicable to personal information vary by country, our offices or other business operations may put in place additional measures that vary depending on the applicable legal requirements. Your information is only accessible to those Ishqmet employees who need it in order to perform their jobs. Legal periods of retention of your personal information is defined by Ishqmet comply with the legal obligations covering Ishqmet.
Data Transfers. Your data may be stored or processed outside your country of residence, including across national borders, always under appropriate legal safeguards.
Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Ishqmet. These links are provided for your convenience, but please be aware that once you leave our platform and access a third-party site or app, this Privacy Policy no longer applies.
We are not responsible for the content, privacy practices, or data handling procedures of any third-party platforms. Those entities may collect and use your personal information according to their own privacy policies, which may differ significantly from ours. We strongly encourage you to review the privacy policies and terms of use of any third-party services before providing them with your personal data or engaging with their content.
When you use our products or services, certain information may be collected by third-party SDKs. This information can include, but is not limited to, device identifiers, usage data, and network information.
We employ Bugly for aiding in the resolution of crash issues, as well as for the analysis and precise identification of the underlying problem. Some data collected, such as Device ID and UID, along with performance crash logs, will be uploaded to https://android.bugly.qq.com as part of this process. For insights into its privacy policy, kindly consult https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56
Protecting user privacy and personal information is a top priority for us. We process your personal information to improve and enforce our security measures, combat spam, malware, malicious activities, or security risks, and to monitor and verify your identity so that unauthorized users do not access your account with us.
Access to any user information is restricted to our employees, contractors, agents, and third-party service providers only whom needs to know the information in order to provide, operate, develop, maintain, support, and optimize the our service experience and security. We use password protection, access logs, and system monitoring to safeguard the confidentiality and security of all user information.
Due to the inherent nature of the internet and related technology, we do not guarantee the protection of information under our control against loss, misuse, or alteration.
As a user of Ishqmet, you have certain rights concerning your personal data, in accordance with applicable data protection laws. These rights may include the ability to access, correct, update, or delete the personal information we hold about you. You may also have the right to restrict or object to certain types of data processing, as well as the right to data portability.
If you have given us consent to process your data, you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, or if you have questions about your data, please contact us at vocafamily378@gmail.com. We may request proof of identity before responding to certain requests to ensure your data is protected. We are committed to responding to all valid requests within the timeframes set by applicable law.
You have the right to delete your Ishqmet account at any time if you no longer wish to use our services. To initiate the deletion process, simply open the app and go to Me>Settings>Delete Account, then follow the on-screen instructions to confirm your decision. This action is permanent and will deactivate your account, making it inaccessible to you and others.
Once your account is deleted, we will take reasonable steps to remove your personal data from our active databases and systems. However, please note that certain data may be retained for a limited period where required by law or for legitimate business purposes. These purposes may include, but are not limited to, fraud prevention, legal obligations, dispute resolution, security measures, or enforcement of our Terms of Service.
Residual copies of your information may continue to exist in backup or archival systems for a short time as part of standard data recovery protocols. We ensure that such data is stored securely and is not used for any other purpose.
Ishqmet is committed to protecting the privacy and safety of children. Our services are not intended for, and may not be used by, individuals under the age of 18. We do not knowingly collect, solicit, or store personal information from anyone under 18 years of age. If we become aware that a user is under the minimum age requirement and has provided us with personal data, we will take immediate steps to delete that information and terminate the account.
We strongly encourage parents and guardians to monitor their children's online activities and to help enforce this policy by instructing minors never to use Ishqmet or share personal information on the platform.If you believe that we may have collected personal information from a child under 18, please contact us immediately at vocafamily378@gmail.com, and we will respond promptly to investigate and resolve the issue.
We reserve the right to revise or update this Privacy Policy at any time, without providing prior notice to you. Because our practices may evolve to reflect changes in legal requirements, technology, or our business operations, we encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
Please note that any personal data collected by us will continue to be handled according to the version of the Privacy Policy that was in effect at the time of collection. By continuing to use Ishqmet after any updates are posted, you indicate your acceptance of and agreement to be bound by the revised Privacy Policy. If you do not agree with the updated terms, you should discontinue your use of our Services immediately.
If you have any questions, concerns, or requests regarding this Privacy Policy or any aspect of your experience with Ishqmet, please do not hesitate to reach out to us. We are committed to addressing your inquiries promptly and thoroughly. You can contact our support team by sending an email to vocafamily378@gmail.com. We welcome your feedback and are here to assist you with any privacy-related matters or other questions you may have about our services.